Your technology needs to be as flexible as your IT Team, so we developed our Supplemental support program. The Supplemental program allows you to customize your support and service needs directly related to your critical business services, all at a cost-effective price.
Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department.
Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your network better than anyone, so we put the decision and purchasing power in your hands!
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risk is dramatically reduced, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry our of owning a computer network.